Google Ads Suspension Support for R.K Digital Media Clients

Suspension notice review

Analyse the stated reason and identify account-specific facts that need investigation.

Website & landing-page review

Check transparency, contact information, claims, destinations and relevant policy considerations.

Account & ad review

Inspect account structure, ads, assets and business information for inconsistencies or risky patterns.

Billing & business identity

Review relevant payment, business-information and account-ownership details where they relate to the issue.

Corrective action plan

Prioritise genuine changes and document what was changed before the appeal.

Appeal preparation

Prepare a factual explanation of the business, corrective actions and supporting evidence. Google makes the final decision.

Circumventing Systems

Google prohibits attempts to circumvent or interfere with its advertising systems and enforcement processes. This can include creating replacement accounts after suspension or using misleading account, identity or payment arrangements.

What we check: Related accounts, account ownership, agency relationships, payment methods, account history, domain relationships and any changes made after enforcement.

Unacceptable Business Practices

Google prohibits deceptive business practices such as hiding or misrepresenting material information about a business, product or service.

What we check: Business identity, affiliations, qualifications, service claims, contact information, licensing where applicable and whether the website accurately represents the business.

Misrepresentation

Google's Misrepresentation policy covers misleading or incomplete information about products, services and businesses. It includes misleading representation and dishonest pricing practices.

What we check: Business disclosures, pricing, offer terms, claims, qualifications, refund or purchase information and consistency between ads, landing pages and the actual business.

Coordinated Deceptive Practices

Google prohibits certain coordinated practices involving sites or accounts that conceal or misrepresent material identity information, particularly in the policy areas defined by Google.

What we check: Account relationships, ownership information, domain relationships and whether business or advertiser information is consistent across connected systems.

Destination Requirements

Google requires ad destinations to be functional, useful and easy to navigate. The policy includes several destination-specific requirements.

What we check: HTTP responses, redirects, final URLs, mobile URLs, AdsBot crawlability, location accessibility, navigation, original content and destination consistency.

Destination Not Working

A landing page can be disapproved when it does not function properly or returns errors to Google Ads crawlers or users.

What we check: HTTP status codes, DNS, server availability, redirects, mobile rendering, URL configuration and Google AdsBot access.

Destination Mismatch

The advertised destination must accurately reflect where the user is sent. Domain, final URL, mobile URL and tracking behaviour can matter.

What we check: Display URL, final URL, mobile URL, redirects, tracking templates, subdomains and whether the destination content matches the advertised experience.

Destination Not Crawlable

Google Ads needs to be able to crawl the destination so it can evaluate the page users reach after clicking an ad.

What we check: Robots controls, firewall or security rules, server responses, Google AdsBot access and technical blocks that prevent crawling.

Destination Not Accessible

The destination needs to be accessible in the locations targeted by the advertising campaign.

What we check: Geo-restrictions, server rules, CDN behaviour, regional blocking and whether the landing page can be reached from the targeted market.

Destination Experience

Google requires ad destinations to be easy to navigate and safe for users. Friction or problematic destination behaviour can lead to disapproval.

What we check: Navigation, intrusive behaviour, unnecessary downloads, misleading interactions, mobile usability and the overall landing-page experience.

Insufficient Original Content

Google's Destination Requirements documentation includes insufficient original content as a destination-related policy area.

What we check: Whether the landing page provides useful original value rather than simply reproducing content or offering a thin destination experience.

Suspicious Payment Activity

Google can restrict spending or suspend an account when payment activity appears suspicious or unauthorised, including certain patterns involving payment methods, declines or chargebacks.

What we check: Payment-method ownership, billing details, declined payments, chargebacks, recent payment changes and consistency between the payment profile and business information.

Billing and Payment Suspensions

Google documents unpaid balances, suspicious payment activity, chargebacks and promotional-code abuse among billing and payment suspension reasons.

What we check: Outstanding balances, payment verification, chargebacks, promotional-code history and the payment information associated with the account.

Advertiser Verification

Google may require advertisers to complete verification tasks. Verification can also be required before a suspended advertiser can access an appeal form.

What we check: Organization or individual details, payment profile, submitted documents, business relationships, account information and consistency between records.

Compromised Sites

A hacked or compromised website can create ad and destination problems. Google recommends securing the site, removing malicious code and checking relevant security reports before review.

What we check: Unexpected scripts, redirects, injected content, malware indicators, vulnerable CMS components, Search Console security issues and Safe Browsing status.

Malicious Software

Google prohibits intentional distribution of malware and related harmful software or behaviour through advertised destinations or software.

What we check: Malware, suspicious scripts, forced redirects, compromised assets and software hosted or linked from the advertised destination.

Unwanted Software

Software hosted or linked from an advertised destination must provide a clear and positive user experience and appropriate disclosures.

What we check: Software installation behaviour, disclosures, downloads, bundled software and whether the user can understand the implications before installation.

Industry-specific Verification and Certification

Certain regulated or higher-risk industries can have additional certification, verification or application requirements beyond general Ads policies.

What we check: Industry category, country-specific requirements, licenses, certifications, advertiser verification and whether the required application or approval has been completed.